Y-ENVY, LLC – Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Y-ENVY, LLC website (“Site”) and your purchase of products from us. By accessing our Site or placing an order, you agree to be bound by these Terms. Please read them carefully.
2. Use of Website
- You must be at least the age of majority in your state or province of residence to use this Site or purchase products.
- You agree not to misuse our Site, interfere with its operation, or attempt unauthorized access.
3. Products & Orders
- All products are handmade with natural ingredients; variations in color, texture, or scent may occur. These variations are normal and do not affect product quality.
- We reserve the right to refuse or cancel any order for reasons including, but not limited to: product availability, errors in product description or pricing, or suspected fraudulent activity.
4. Pricing & Payment
- All prices are listed in U.S. dollars and are subject to change without notice.
- Payment is due at the time of purchase. Orders will not ship until payment has cleared.
- We use third-party payment processors; we do not store your full credit card details.
5. Shipping & Delivery
- Shipping times are estimates and may vary due to carrier delays or factors beyond our control.
- Once your order is shipped, risk of loss passes to you.
- Please ensure shipping information is accurate. Y-ENVY, LLC is not responsible for lost packages due to incorrect addresses.
6. Returns & Refunds
- Due to the personal nature of bath and body products, all sales are final unless products arrive damaged or defective.
- If you receive a damaged or incorrect item, please contact us within 7 days of delivery with photos of the product and packaging so we can assist with a replacement or refund.
7. Intellectual Property
- All content on this Site (logos, product descriptions, images, designs, etc.) is the property of Y-ENVY, LLC and protected by copyright and trademark law.
- You may not reproduce, distribute, or use our content without prior written consent.
8. Limitation of Liability
- Y-ENVY, LLC is not responsible for any allergic reactions or misuse of products. Please read ingredient lists carefully before use.
- Our products are for external use only. Discontinue use if irritation occurs.
- To the maximum extent permitted by law, Y-ENVY, LLC shall not be liable for any indirect, incidental, or consequential damages arising from your use of our Site or products.
9. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of North Carolina, without regard to conflict of law principles.
10. Changes to Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page, and continued use of our Site constitutes acceptance of the revised Terms.